Park Lane Village at a Glance
Frequently Asked Questions
How is my apartment prepared before move-in?
Before move-in, we inspect the home to ensure all appliances are working, note any minor damage, and confirm the apartment is clean and rent-ready.
Is on-site maintenance available?
Yes! Our on-site maintenance team is available during regular hours, with on-call maintenance for after-hours emergencies.
How do I submit a maintenance request?
Submit a request through your resident portal or contact the leasing office for assistance.
How are maintenance requests handled?
Our team addresses requests as quickly as possible. If a part needs to be ordered or an outside vendor is required, we’ll keep you updated.
Do I need to be home for maintenance?
No. You may provide permission for our maintenance team to enter your home while you’re away.
What if I’m locked out?
During office hours, our team can assist. After hours, please contact emergency maintenance.
Can I decorate my apartment?
Absolutely! We want your apartment to feel like home. You may hang pictures and TVs, but excessive holes may result in move-out charges. Painting is not permitted.
What appliances are included?
Each apartment includes a washer and dryer, stove, microwave, refrigerator, and dishwasher.
Do you offer furnished apartments?
No, our apartments are unfurnished.
What lease terms are available?
Lease terms range from 3–15 months.
Do you offer corporate leases?
Yes, corporate leases are available.
Can I sublet my apartment?
No. Subletting is a violation of the lease and may result in eviction.
When are the pool and outdoor amenities available?
The pool, grills, and fire pit are available daily from 10 AM–10 PM, including during the winter.
What are the Fitness Center hours?
The Fitness Center is open daily from 5 AM–11 PM.
Is the community pet friendly?
Yes! We welcome pets and offer amenities including a dog park and pet washing station.
What are the pet fees?
A $200 refundable pet deposit and $200 non-refundable pet fee are due initially. Pet rent is $35 per pet per month.
Are there pet breed or weight restrictions?
Yes. We follow Greystar’s current breed and pet restrictions.
Is parking available?
Yes. Parking options include uncovered spaces, carports, and garages for applicable fees.
Can the leasing office hold my packages?
Packages cannot be held in the leasing office. They can be delivered to the Luxer Package Room or directly to your apartment.
Are utilities included in rent?
No. Utilities are billed separately from rent.
How do I set up my utilities?
Residents are responsible for setting up a Rocky Mountain Power account. All other utilities are billed through Conservice and include a $5.78 processing fee.
What internet and cable services are available?
Our required media package includes DIRECTV cable and 1-gig fiber internet through Senawave.
Is renter’s insurance required?
Yes. You may purchase renter’s insurance through any provider.
How long does the application process take?
Applications typically take 3–5 business days to process.
What are the income requirements?
Applicants must have a gross monthly income of at least 2.5x the base rent. A guarantor may be used if needed and must have an income of at least 5x the base rent.
How can I pay my rent?
Rent can be paid through the resident portal by ACH or debit/credit card, or by physical check. Bilt and Flex payment options are also available.
Is public transportation nearby?
Yes! FrontRunner and other UTA transportation options are within walking distance of the community.
Which school district is the community located in?
We are located within the Davis School District.